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We know that in recent years, it has been difficult for families to obtain the routine vaccinations needed to protect children and young people from disease and keep them healthy.
That's why Kids Come First's Population Health and Public Health Collaborative has joined forces to give children and young people access to the care they need. The Children First Vaccination Initiative is here to make it easier for children and adolescents in the region to catch up on their routine vaccinations.
Families, caregivers and patients can now book appointments for routine vaccinations using the Kids Come First ClinicFlow booking page.
To book an appointment, your child or adolescent must:
Please note that an Ontario Health Card is not required to book an appointment.
| Location/Region | Public Health Unit | Info/Website | Book an Immunization Appointment |
Drop-in Immunization Options |
|---|---|---|---|---|
| Ottawa | Ottawa Public Health | Ottawa Public Health | Online Appointment Bookings | Neighbourhood Health and Wellness Hubs |
| Almonte, Brockville, Gananoque, Kemptville and Smiths Falls | Leeds, Grenville and Lanark District Health | Leeds, Grenville and Lanark District Health Unit | Online Appointment Bookings | n/a |
| Renfrew and Pembroke | Renfrew County and District Health | Renfrew County and District Health Unit |
OR 1-833-773-0004 |
n/a |
| Alexandria, Casselman, Cornall, Hawkesbury, Rockland and Winchester | Eastern Ontario Health Unit | Eastern Ontario Health Unit |
OR |
n/a |
In the Eastern Ontario region, there is a large backlog of missed doses of childhood vaccines for children under the age of 17. These vaccines protect against diseases like measles, mumps, rubella, polio, pertussis, diphtheria, tetanus, meningitis, and chicken pox.
Getting vaccinated will help keep children and families healthy and help prevent disease outbreaks. Staying healthy will also keep everyone in school, work, and play settings where they can thrive and grow.
Members of the Population and Public Health Collaborative of Kids Come First are healthcare providers and organizations who are working together to improve the health of the entire population while reducing the health inequities among population groups.
Together we are working with CANImmunize, an Ottawa-based technology company specializing in immunization software, to make it easier for families to book appointments for routine pediatric vaccinations and address the current vaccination gap.
Participating members include:
The Kids Come First: Vaccinate and Up-to-Date campaign was established to serve children and youth living and/or going to school or daycare in Eastern Ontario, and who do not currently have a family physician, pediatrician, or PHC-NP.
If your child or youth has family physician, pediatrician, or PHC-NP, please schedule an immunization visit with them.
Does my child or youth need an OHIP card to make an appointment?
No, your child does not need an OHIP card to make an appointment. If you have OHIP or another provincial health card number, please use it to register and bring the health card to the vaccine appointment.
Do I need to create another log-in to get an appointment?
No, you do not need to create a new log-in.
If this is the first time you are using ClinicFlow to book an appointment, a new patient file will be created for your child or youth. You will need to enter basic demographic information about your child or youth in the booking page to create this file.
When booking future appointments, you will only need to enter the same basic demographic information and ClinicFlow will “match” the new appointment with your existing patient file.
How do I book an appointment if I am bilingual or want to receive services in French?
A clinic name will appear in both English and French if they provide services in both languages.
Do I need an appointment to visit a Kids Come First – Vaccinate & Up-to-Date clinic?
You do not need an appointment, but priority will be given to those with an appointment. To avoid waiting or having to return on a different day, please book an appointment online. It is really easy!
What if I don’t know or am not sure which vaccines my child or youth needs?
Don’t worry, that is what the Vaccine History Assessment appointments are for! These longer appointments allow time for clinicians to help parents, caregivers and patients review their vaccine history and figure out what vaccines are needed.
Newcomers to Canada and Ontario are encouraged to book an initial Vaccination History Assessment appointment. Please bring your child’s vaccine history card to the appointment. Please note that the vaccine history needs to be in either English or French. When possible, the clinician will administer the needed vaccines at the same appointment.
What if I am having trouble booking an appointment online?
If you are having issues booking online or have other questions, you can call one of the Public Health Units who will help to book your appointment.
What is CANImmunize and ClinicFlow?
CANImmunize has developed ClinicFlow, which is an easy-to-use, best-in-class, end-to-end immunization system that allows parents to easily book appointments and send immunization information automatically to their public health unit.
ClinicFlow is a web portal. It is not an application, so people do not need to download an app. The ClinicFlow booking page for Eastern Ontario is here and the patient portal where families/patients can get their vaccine receipt is here.
ClinicFlow was successfully used by three provincial/territorial governments to support their mass immunization programs, including COVID-19 and Influenza appointment bookings and record keeping.
This is the first time public health units and local community clinics have worked together to use ClinicFlow for routine childhood vaccinations in this innovative way.
Click here for ClinicFlow product information: https://www.canimmunize.ca/en/home#clinic-flow
How is ClinicFlow related to CANImmunize app?
Parents and caregivers are encouraged to download the CANImmunize App. This will allow you to:
Learn about immunizations and the disease they protect in the CANImmunize Knowledge Centre
How do I reschedule or cancel my appointment?
Once an appointment has been booked, you'll have the option to manage it via the email sent to your inbox. Follow the steps below:
Some children may feel uneasy or afraid of getting their vaccine(s), but there are a few resources that can help to ease their anxieties and improve their experience:
Last Updated: 2023-09-06
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